Digital Global Shared Services: IT Services in Portugal | HCLTech



Portugal offers a friendly business environment and well-developed IT and physical infrastructure, making it a favorable destination for setting up global service delivery. Lisbon, the capital city of Portugal, boasts of highly qualified staff, reputed universities that deliver a capable workforce and residents with an aptitude for foreign languages. This city serves as a promising gateway to the European as well as global market.

HCLTech has expanded its presence in Lisbon by setting up a digital global shared services center with over *387 employees, providing services across Automated Product Support, Service Delivery Management, Remote Technical and Expert Support, Sales Support and Reporting and Data Analytics Services. These services are delivered by leveraging state-of-the-art digital technologies such as Process consultingRobotic Process AutomationAI/ML and Analytics, which in turn deliver significant benefits to our customers and their stakeholders.

HCLTech nurtures the local talent by investing in training and talent development programs to build skills needed for the digital age. As we celebrate new beginnings in this region, HCLTech intends to transform the technology business landscape to deliver world-class services that focus on digital shared services covering multiple industries, while providing language, talent and cost-advantage benefits to our customers.

*Data as of July 28, 2021

For careers in Portugal click here

Services in Portugal

Automated Product Support

Service Delivery Management

Remote Technical and Expert Support

Sales Support

Reporting & Data Analytics services

Technologies In Portugal

Process consulting

Robotic Process Automation

AI/ML and Analytics

For careers in Portugal click here

Key Engagement

A Fortune 500 American Global Corporation

Digital global shared services @ scale covering multiple enterprise functions powered by digital technologies like RPA, AI/ML and Analytics across front, middle and back office operations for a F500 American global corporation.

Our Offices

HCL Technologies Ltd.- Portugal Branch

cruz com, Edificio Xerox Avenida Infante Dom Henrique,

Av. Mar. Gomes da Costa, 1800-001 Lisboa, Portugal