Careers in Sri Lanka

Job Location: Colombo 9, Sri Lanka

Job Description/ Key Skills Required

• Responsible for the overall delivery of Functional and Non-functional testing including performance and operational acceptance testing
• Require experience of managing large test programs working with a minimum team size of 50+ 
• Have experience of working in Banking domain 
• Require hands on experience in Selenium Automation 
• Estimate budget required to perform the testing and ensure availability of resources
• Coordinate test strategy development, planning, scheduling, allocation of resources to programs and ensuring test environment availability 
• Develop best practices, procedures,  and recommend the right tools  for the entire team during the testing life cycle
• Review the project deliverables and status update at regular intervals and ensure seamless test delivery
• Participate in regular meetings with higher management to communicate accomplishments, plans, and issues as well as any risks to the project’s progress
• Manage risks and acts for a mitigation plan.
• Develop and maintain test schedules, track and forecast project costs and effort 
• Maintain the project status always in green, should be experienced in project quality audits
• Maintain and update QA manager on resource requirements and make sure the team is on boarded and off boarded on time.
• Manage Transition in a multivendor environment
• Organize status meetings and send status reports to the client on a regular/periodic basis
• Focus on employee growth, give resource visibility and accountability for their work
• Plan Resource Management at various roles
• Recommend and implement new and innovative approaches for Testing
• Maintain clarity tasks, allocations and track cost
• Ensure 100% business continuity

Relevant Experience

Candidate should have minimum 15 years of experience in test management.

Job Location: Colombo 9, Sri Lanka

Job Description/Key Skills Required

• Require working knowledge of coding in C# with latest syntax of .Net
• Require sound knowledge of OOPS and should be aware of its applications - classes, interfaces, inheritance and composition
• Experience of working in Dynamics CRM/D365 CE will be an added advantage (Training will be provided on Dynamics CRM/D365 CE before deploying to projects)
• Require sound knowledge of SQL Queries
• Should have hands on experience of C#/JavaScript code to consume Web APIs or any other APIs externally, knowledge in SSIS/KWS, SCRIBE would be an advantage
• Require strong HTML5 and CSS skills
• Require experience on JQuery
• Require knowledge on Azure - logic apps, Web API, functions and their deployments.
• Require experience on unit testing - automated or manual
• Experience in one or more JavaScript frameworks like Angular, React, JQuery, Knockout is desired.
• Require strong documentation skills, should be able to implement solutions provided in design documents and follow processes mentioned in configuration management plan - check-ins, check-outs, merge and so on, Agile knowledge is an must
• Should be able to do simple to medium complex design work
• Should have led a team as a technical lead looking over a module or a project
• Strong written and verbal communication skills
• Participate in sprint planning sessions, understand user stories, raise queries against gaps, provide estimate against work allocated, understand the design and perform development and unit testing and update hours against actuals in configuration management tool
• Perform peer reviews
• Development will be primarily around D365 CE, customizations and configurations
• Integrate D365 CE with other applications primarily using Azure features
• Develop/configure external applications which integrates with D365 CE and plugins/custom workflow activities which integrates with external applications
• Investigate defects and provide fixes
• Extensive onshore-offshore coordination and communication
• Perform as a technical lead of a module or a project and work closely with the onshore Solution Architect to perform designs and be accountable for the implementation
• Technically contribute to the overall D365 CE capability - upskill, provide improvement ideas, conduct knowledge sharing sessions

Relevant Experience

 8+ years of technical experience in .Net (ASP.Net MVC, Web API, WPF, SQL Server)

Job Location: Colombo 9, Sri Lanka

Job Description

• Require hands on coding expertise in C# with experience in event driven frameworks using dependency injection frameworks, patterns to contain memory leaks, caching and logging frameworks, knowledge around different forms of security is desired
• Experience of working in Dynamics CRM/D365 CE will be an added advantage (Training will be provided on Dynamics CRM/D365 CE before deploying to projects)
• Require sound knowledge of OOPS and should be aware of its applications - classes, interfaces, inheritance and composition
• Require sound knowledge of SQL Queries
• Should have hands on experience of C#/JavaScript code to consume Web APIs or any other APIs externally, knowledge in SSIS/KWS, SCRIBE would be an advantage
• Require strong HTML5 and CSS skills
• Require experience on JQuery
• Require knowledge on Azure - logic apps, Web API, functions and their deployments.
• Require experience on unit testing - automated or manual
• Experience in one or more JavaScript frameworks like Angular, React, JQuery, Knockout is desired
• Strong documentation skills, should be able to implement solutions provided in design documents and drive the team to follow processes mentioned in configuration management plan - check-ins, check-outs, merge and so on, Agile knowledge is a must
• Should be able to do complex design that includes integrating enterprise systems/applications using webservices, WCF, web API, Azure based integration
• Should have led a team as a technical lead looking over a project in multiple instances.
• Should be a process champion.
• Strong written and verbal communication skills.
• Should lead a project primarily from offshore and will be responsible for schedule, utilization, resourcing, forecasting aspects coupled with full accountability of technical implementation of the project being done at offshore
• Should be technically hands-on and guide the team in terms of process, quality and also be a technical mentor
• Work closely with the onshore Solution Architect and Program Manager and drive the team towards success of the project
• Should participate in sprint planning sessions, educate the team about the process, ensure team's active participation, understand user stories, raise queries against gaps, provide estimate against work allocated, understand the design and perform development and unit testing and update hours against actuals in configuration management tool
• Foresee issues within the project and escalate as needed, suggest process improvements
• Development will be primarily around D365 CE, customizations and configurations
• Brainstorm around complex integrations and requirements, identify re-usable components, establish frameworks as needed, perform POCs as needed and document detailed designs
• Develop/configure external applications which integrates with D365 CE and plugins/custom workflow activities which integrates with external applications
• Investigate defects and provide fixes
• Setup CI/CD and administer the Devops of the project
• Perform as a success manager for a project and work closely with the onshore Solution Architect to perform designs and be accountable for the implementation
• Technically contribute to the overall D365 CE capability - upskill, provide improvement ideas, conduct knowledge sharing sessions, groom the next managers
• Employee engagement and satisfaction

Relevant Experience

11+ years of technical experience in .Net (ASP.Net MVC, Web API, WPF, SQL Server).

Job Location: Colombo 9, Sri Lanka

Job Description/ Key Skills Required

• Experience in Web application Testing
  • Extensive hands on testing experience and in-depth understanding of data structures and architecture of any known CRM such as MS Dynamics, Siebel, Sales Force CRM or enterprise CRM application etc
  • Good exposure to business processes of Sales, Service, and Marketing domain
• Test Scripting
  • Hands on experience in Test Scripting, Test Data creation, Test Scenarios preparation, review of Functional / BRD requirements, clarification tracking and management, traceability matrix etc
• Test Execution
  • Experience in Test execution, manual testing, defect logging, defect tracking, documentation of Test Results through tools such as QC
• Testing Process
  • Understand different testing models such as V-model, Agile etc.,  must understand different types of testing (UT, Functional Testing, SIT, Integration Testing, UAT, OAT, Performance, Load testing using Load Runner)
• SQL – Basics
  • Ability to undertake data queries on database to analyze results or diagnose issues 
• HP QC
  • Must be able to record requirements, test scripts, use load testing, record test execution results, and generate reports in Quality Centre 
• Microsoft Office tools
  • Must be proficient in MS Office products,  Advanced skills in Excel (for data preparation or analysis)
• Communication Skills:  Very Good Verbal & Written communication skills
  • Good analytical and communication skills
  • Good client-interfacing skills
  • Ready to travel onsite for short-term projects
• Legal/Regulatory
  • Ability to understand client's data sensitivity needs, understand basics of European Data Protection Act.,  understanding of data privacy laws of other jurisdictions is desirable
• Automation on CRM Testing
  • Having good Automation Testing experience on QTP, preferably on MS dynamics, CRM Automation or similar enterprise Web applications
• Performance Testing
  • Good exposure to Load Runner and similar performance tools on CRM or web applications is preferable
• Additional Experience
  • Experience in test lead level activities such as client communication, test plan creation, team management, clarification and status tracking, status reporting etc

Relevant Experience

6-8 years’ work experience with about 3+ years in Web application / enterprise application testing.

Job Location: Colombo 9, Sri Lanka

Job Description

• Require hands on coding expertise in C# with experience in event driven frameworks using dependency injection frameworks, patterns to contain memory leaks, caching and logging frameworks, knowledge around different forms of security is desired
• Experience of working in Dynamics CRM/D365 CE will be an added advantage (Training will be provided on Dynamics CRM/D365 CE before deploying to projects)
• Require sound knowledge of OOPS and should be aware of its applications - classes, interfaces, inheritance and composition
• Require sound knowledge of SQL Queries
• Should have hands on experience of C#/JavaScript code to consume Web APIs or any other APIs externally, knowledge in SSIS/KWS, SCRIBE would be an advantage
• Require strong HTML5 and CSS skills
• Require experience on JQuery
• Require knowledge on Azure - logic apps, Web API, functions and their deployments.
• Require experience on unit testing - automated or manual
• Experience in one or more JavaScript frameworks like Angular, React, JQuery, Knockout is desired
• Strong documentation skills, should be able to implement solutions provided in design documents and drive the team to follow processes mentioned in configuration management plan - check-ins, check-outs, merge and so on, Agile knowledge is a must
• Should be able to do complex design that includes integrating enterprise systems/applications using webservices, WCF, web API, Azure based integration
• Should have led a team as a technical lead looking over a project in multiple instances.
• Should be a process champion.
• Strong written and verbal communication skills.
• Should lead a project primarily from offshore and will be responsible for schedule, utilization, resourcing, forecasting aspects coupled with full accountability of technical implementation of the project being done at offshore
• Should be technically hands-on and guide the team in terms of process, quality and also be a technical mentor
• Work closely with the onshore Solution Architect and Program Manager and drive the team towards success of the project
• Should participate in sprint planning sessions, educate the team about the process, ensure team's active participation, understand user stories, raise queries against gaps, provide estimate against work allocated, understand the design and perform development and unit testing and update hours against actuals in configuration management tool
• Foresee issues within the project and escalate as needed, suggest process improvements
• Development will be primarily around D365 CE, customizations and configurations
• Brainstorm around complex integrations and requirements, identify re-usable components, establish frameworks as needed, perform POCs as needed and document detailed designs
• Develop/configure external applications which integrates with D365 CE and plugins/custom workflow activities which integrates with external applications
• Investigate defects and provide fixes
• Setup CI/CD and administer the Devops of the project
• Perform as a success manager for a project and work closely with the onshore Solution Architect to perform designs and be accountable for the implementation
• Technically contribute to the overall D365 CE capability - upskill, provide improvement ideas, conduct knowledge sharing sessions, groom the next managers
• Employee engagement and satisfaction

Relevant Experience

11+ years of technical experience in .Net (ASP.Net MVC, Web API, WPF, SQL Server).

Job Location: Colombo 9, Sri Lanka

Job Description/ Key Skills Required

• Experience in Web application Testing
  • Extensive hands on testing experience and in-depth understanding of data structures and architecture of any known CRM such as MS Dynamics, Siebel, Sales Force CRM or enterprise CRM application etc
  • Good exposure to business processes of Sales, Service, and Marketing domain
• Test Scripting
  • Hands on experience in Test Scripting, Test Data creation, Test Scenarios preparation, review of Functional / BRD requirements, clarification tracking and management, traceability matrix etc
• Test Execution
  • Experience in Test execution, manual testing, defect logging, defect tracking, documentation of Test Results through tools such as QC
• Testing Process
  • Understand different testing models such as V-model, Agile etc.,  must understand different types of testing (UT, Functional Testing, SIT, Integration Testing, UAT, OAT, Performance, Load testing using Load Runner)
• SQL – Basics
  • Ability to undertake data queries on database to analyze results or diagnose issues 
• HP QC, Jira, Azure Devops
  • Must be able to record requirements, test scripts, use load testing, record test execution results, and generate reports in Quality Centre or similar tools
• Microsoft Office tools
  • Must be proficient in MS Office products,  Advanced skills in Excel (for data preparation or analysis)
• Communication Skills:  Very Good Verbal & Written communication skills
  • Good analytical and communication skills
  • Good client-interfacing skills
  • Ready to travel onsite for short-term projects
• Legal/Regulatory
  • Ability to understand client's data sensitivity needs, understand basics of European Data Protection Act.,  understanding of data privacy laws of other jurisdictions is desirable
• Automation on CRM Testing
  • Having good Automation Testing experience on QTP, preferably on MS dynamics, CRM Automation or similar enterprise Web applications
• Performance Testing
  • Good exposure to Load Runner and similar performance tools on CRM or web applications is preferable
• Additional skills
  • Testing / Test Execution expertise, QC and manual testing in Waterfall/V-model environment/Agile process

Relevant Experience

2-5 years of work experience with about 1+ years in Web application / enterprise application testing

Job Location: Colombo 9, Sri Lanka

Job Description/ Key skills required

The individual will join the Global Storage Team which is part of Technology Services, the department responsible for delivering IT services to all lines of business within the Bank.

The role will provide support and management of the Backup infrastructure that underpins many of the Bank’s business critical services hosted Global Data Centres as well as in-country tech centres.

The Backup Administrator will report to the Global Backup Service Manager and work closely with other members of the team to fulfil operational and project tasks that will include, but not be limited to, the following:

• Provision, configure, maintain and troubleshoot multiple Backup Domains hosted in Core DC as well as in-country
• Identify and implement improvements to enhance, optimise and stabilise backup infrastructure, making proactive recommendations to the Backup Service Manager. This will include, but not be limited to, areas of capacity, performance, availability, stability, cost and support roadmaps
• Perform periodic capacity and performance planning of the Backup infrastructure and inform the Backup Service Manager of key findings and recommendations
• Respond to and resolve Backup related incidents, managing all necessary communication with other technical teams and the management team
• Participate in an on-call and shift rota to support internal business customers of the Backup service
• Perform daily operations such as daily health checks
• Support auditory, regulatory and risk and compliance initiatives that contain deliverables related to the Backup service

The individual will be expected to have a good knowledge of core IT protocols and systems (virtualisation, servers, networks, storage, databases, data centres, and security) and, ideally, have a system administration background. The role will demand the ability to learn new platforms and technologies and apply this knowledge to business needs.

The individual is expected to understand the principles of backup and disaster recovery methodologies.

The individual is expected to have an awareness of the responsibilities and dependencies of a storage team within a large IT department, and use this knowledge to develop relationships with other teams, with a view to becoming a key member of the department.

• The person should have excellent written and verbal communications skills, being able to converse in a clear and concise manner with contacts within Technology Services and the business
• Excellent documentation skills, capable of delivering procedural documentation of a high standard
• Excellent technical problem-solving and analytical ability
• Familiarity with operational IT disciplines such as problem, change and risk management, project management and status reporting
• An ability to work proactively and without continuous supervision, taking responsibility for the areas in which they work and performing research when necessary
• The person will be prudent and pay close attention to detail when performing storage related tasks
• The person will deliver operational and project commitments to a high standard
• The person will have awareness of the department’s procedures, and support the management team when responding to support incidents and service failures
• Team working skills are essential
• Ability to work in pressurized environment
• Ability to prioritize work load

Qualifications/Relevant Experience

• Bachelor’s degree in a computer science related discipline, or equivalent business experience    
• Minimum of 5 years’ experience in Veritas NetBackup and ARCserve
• Design, configure and support the following:
• Veritas Netbackup and ARCserve
  • DELL EMC Data Domain / Veritas Appliance / VTL
  • Virtual Servers backup technologies (VPROXY/VBA)
  • Physical Tape Libraries (Quantum/IBM/Oracle)
  • NAS Filer Backup configurations and Troubleshooting
  • Tape Encryption Technologies
  • DELL EMC DPA / VERITAS OPSCENTER / APTARE Reporting tools – monitoring, alerting, capacity, performance
  • Basic understanding of SAN Fabric, Zoning etc.
• Have a good understanding and experience of Backup Domain migrations, Client upgrades
• An awareness of UNIX/Linux, Windows and virtualisation platforms (VMware, Hyper-V) and their integration with Backup technologies
• Scripting skills (desirable)

Job Location: Colombo 9, Sri Lanka

Job Description/ Key skills Required

• Candidate should be willing to work flexible shift timings
• Should have experience working with global clients
• Should have good knowledge and hands on experience on ITIL Processes, Certification would be an added advantage
• Experience of managing Profit & Loss of Projects is an added advantage
• Vendor management and follow-up
• Perform productive and performance tuning of individuals.
• Develop, maintain, and share reports/scorecards, dashboards & other deliverables related to operations & productivity, to internal and external stakeholders
• Prepare and present operations review PPT on weekly, monthly, quarterly and annual basis to client and take the learnings back to team on the identified areas of improvement
• Drive Metrics and meet the expected SLAs
• Provide technical expertise and guidance to the team members
• Evaluate technical skills and provide regular feedback monthly/quarterly/annually
• Resource Management and Staffing as per the business needs and maintaining training Plan for the team
• Ensure continuous improvement of services provided to the client
• Act as escalation contact to respond to issues/request from customer/users
• Provide Problem Management System support activities
• Work with Application and Infrastructure Development teams to ensure a smooth transition of new hardware and s/w into the customer environment
• Proactively work with other groups on normal process support issues, trend analysis, etc.
• Reactively work with other groups to gather technical information in the case of outages, reduced services, emergencies or other exceptions from the normal process
• Should keep knowledge updated by going through documentation periodically and also update the documentation whenever there is a new process or change in process
• Problem Management System support activities: admin, technical updates, troubleshooting, vendor relation
• Excellent communication and articulation skills
• People management experience and leadership skills
• Experience and exposure to New Gen technologies like Cloud, Cybersecurity, Automation and Orchestration, etc.
• Should lead a project primarily from offshore and will be responsible for schedule, utilization, resourcing, forecasting aspects coupled with full accountability of technical implementation of the project being done at offshore
• Should be technically hands-on and guide the team in terms of process, quality and also be a technical mentor
• Work closely with the onshore Solution Architect and Program Manager and drive the team towards success of the project
• Should participate in sprint planning sessions, educate the team about the process, ensure team's active participation, understand user stories, raise queries against gaps, provide estimate against work allocated, understand the design and perform development and unit testing and update hours against actuals in configuration management tool
• Foresee issues within the project and escalate as needed, suggest process improvements
• Development will be primarily around D365 CE, customizations and configurations
• Brainstorm around complex integrations and requirements, identify re-usable components, establish frameworks as needed, perform POCs as needed and document detailed designs
• Develop/configure external applications which integrates with D365 CE and plugins/custom workflow activities which integrates with external applications
• Investigate defects and provide fixes.
• Setup CI/CD and administer the devops of the project
• Perform as a success manager for a project and work closely with the onshore Solution Architect to perform designs and be accountable for the implementation
• Technically contribute to the overall D365 CE capability - upskill, provide improvement ideas, conduct knowledge sharing sessions, groom the next managers
• Employee engagement and satisfaction

Relevant Experience

• Should have total 10+ years of relevant experience in Infrastructure
• Should have been involved into Project/Transition Management activities from past 5 or 7 years where he is PM from past 5+ years

Job Location: Colombo 9, Sri Lanka

Job Description/Key skills required

• Installing, configuring and maintaining Linux Servers / Virtualization (RHEL, SLES )
• Account and Group administration
• Patch and package administration
• Configuration and administration of LVM and Veritas Logical volume manager
• Day to day administration tasks on High end servers & Virtualized environment
• Knowledge about various FS like VxFS, JFS,ext2, ext3, OCFS, Pseudo FS and day-to-day tasks related to it
• Identify system performance bottleneck and fine tune the system for optimal performance
• Scheduling jobs using OS tools and third party utilities
• Changing kernel parameters
• Understanding of SAN / NAS environment
• Day to day administration task on Linux cluster or Veritas Cluster environment
• Day to day administration task on FS sharing services and naming services like DNS, NIS, LDAP.etc.
• Understanding of Unix Security baseline
• Network configuration, Multipathing, trunking and troubleshooting using OS commands
• Troubleshooting Hardware and Operating system related issue

Soft Skills

• Excellent communication and conversation skills (Verbal and Written)
• Good documentation skills
• Good working knowledge of MS OFFICE (Including MS Project and Visio)
• Should have a great customer handling skills
• Able to handle unforeseen situations
• High level of acceptance
• Can drive HCLTech’s value and its methodology

Other Skills/Experience

• Worked on Production systems
• Datacenter understanding
• Experience with Server Migration, Installation, Upgrades and Patching

Experience on following will be added advantage

• Samba
• DNS
• NIS+
• Sendmail / Exim / Postfix / Qmail
• LDAP
• Monitoring Tools (like BMC Patrol, HP openview, IBM Tivoli)

Adhering to SLAs

• ITIL Processes awareness and adhering to
• Reporting to the Track Lead / Team Lead
• Helping team members in case of Issues/Technical Problems
• Handling tickets / requests
• Troubleshooting technical issues
• Ensuring that the processes are adhered to
• Understanding of Multi-geo support environment
• Responsible for successful completion of Installation, configuration and migration
• Ensure maximum uptime according to the SLA
• Responsible for building / maintaining a test environment
• Improves and maintains customer and employee satisfaction
• Implementing new technologies and design changes
• Implementing Backup/Restoration Strategy for 24x7 operation support
• Applying patches/upgrades to maintain security level
• Assist in implementation of Data centre consolidation
• Perform H/W & performance monitoring and implement recommendations
• Day-to-Day reporting tasks
• Vendor co-ordination & follow-up

Qualifications/Relevant Experience:

• Bachelors / Masters / Equivalent
• EX200 Red Hat Certified System Administrator - RHCSA
• Should have total 3+ years of work experience, 2+ years relevant experience in Linux Administration / Support

Job Location: Colombo 9, Sri Lanka

Job Description/Key skills Required

• Cisco Routing & Switching Engineers – L3 support
• Troubleshooting & Implementation experience in core routing protocols
• BGP,OSPF,EIGRP, MP-BGP,MPLS ,IS-IS, SONET/SDH Technologies
• Hands on experience in Nexus 5k, 2k,7k etc.
• Sound knowledge and understanding on QOS technologies MQC, LLQ , CBWFQ, WRED and MPLS-TE.
• Understanding of various hardware queuing technologies and shaping technologies
• Sound knowledge and Hands on experience in switching technologies, STP,VPC, VSS, VDC ,OTV, TRILL, Fabric path etc.
• Troubleshooting & Implementation experience in WAN protocols & service providers
• Excellent communication skills
• Troubleshooting & Implementation experience in WAN protocols
• Working experience across various cisco Routers and switches
• Hands on Experience in Load balancers and WAN optimizers
• Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
• Secures network by developing network access, monitoring, control, and evaluation;
• maintaining documentation

Soft Skills:

• Excellent Communication skills ( written & verbal)
• Good Documentation Skills
• Good Presentation Skills
• Team Work
• Ability to derive a project plan
• Strong leadership Skills and Excellent organizational
• Build and maintain relationships with stakeholders

Qualifications/Relevant Experience:

• Bachelor of Engineering/Bachelor of Technology/MCA (Master of Computer Applications)/Bachelor of Science/Bachelor of Communications
• 9+ years of experience (Data Center)
• Certification Required:
  • CCNP/CCIE or equivalent Certification
  • ITSM/ITIL Process Foundation Certified Extensive
  • Professional experience on Data Centre Management

Job Location: Colombo 9, Sri Lanka

Job Description

Desired Technical Skills:

• Experience in writing UNIX Shell Scripts/other scripting to support DBA work
• Knowledge of partitioning and parallel queries.
• Preferable to have experience in Solaris.

Functional Skills:

• Should be a team player with good communication, written and interpersonal skills
• Good debugging and problem solving skills.
• Ability to work independently, with little or no direct supervision
• Work in rotation includes night shifts.
• Work as a build & design DBA and manage non production SDLC environments (P&V, Development, Testing and UAT).
• BAU activities will involve installing, configuring & patching databases, troubleshooting, monitoring, object maintenance (e.g. partition, table, index) creation/maintenance, database capacity planning & management, design and manage backup & recovery, day-to-day work automation, security management(create and maintain users and roles, assign privileges), performance database tuning, technical documentation etc.
• Work closely with other offshore colleagues/onsite DBA’s/development teams and project managers to gather requirements, build, design, implement solutions and provide technical consultation in line with client standards.
• Delivers assignments by established deadlines and provide updates in timely basis of progress, status and/or concerns for each work assigned.
• Manage Incidents/Work Requests, Release Management and code migration in SDLC environment.
• Mentoring/Managing Junior DBA’s & self-deliverables

Relevant Experience:

At least 3 years’ experience with Oracle DBA.  

Job Description

Role: Windows Administrator

Level: L2

Experience Required: 4+ years (Datacenter)

Location: Global

Key skills: Datacenter operations, RAID, File/Print Server, Windows Clustering, DNS, DHCP, Active Directory, WSUS, Virtualization.

Technical Skills Required:

• Working knowledge of datacenter management.
• Hardware and RAID Support.
• Sound knowledge on Windows Installation, configuration and maintenance of Win2K,
• Win2K3, W2k8/W2k12 servers with knowledge of NT4.0
• Configure HP/DELL/IBM server by using iLO/DRAC/RAS etc.
• Maintain datacentre environmental and monitoring equipment.
• Day to day operation on Server/Storage/OS/etc., issues/management, change management.
• Handling production platform issues, supporting project team for installation and
• commissioning of new hardware, upgrade etc.
• User Account administration
• File and Printer administration
• Patch administration and deployment

Other Details  

• Reporting to the Track Lead / Team Lead
• Ensuring that the processes are adhered to
• Ensure maximum uptime according to the SLA
• Handling tickets / requests
• Helping team members in case of Issues/Technical Problems
• Knowledge of ITIL best practice on incident management, change management and problem management. 
• Relevant Experience:
• At least 3 years’ experience with Oracle DBA.  

Qualification

Diploma/Graduate - Any Specialization, Diploma/PG - Any Postgraduate - Any Specialization, Post-Graduation.

Technical Certification:

• MCTS/MCITP/MCSA/MCSE required.
• VCP-DCV would be additional advantage.