Brazil

Location: Remote

Experience: 10 Years

No of Positions: 1

Roles & Responsibilities

1. Adhering to SLAs
2. Mentoring / Training Team Members
3. Handling tickets / requests
4. Perform root cause analysis
5. Troubleshooting technical issues
6. Defining processes and ensuring that the processes are adhered to
7. Oversees and is responsible for successful completion of Installation, configuration and migration
8. Ensure maximum uptime according to the SLA
9. Understanding of Multi-geo support environment
10. Responsible for building / maintaining a test environment
11. Responsible for strategizing a backup plan and test plan for failure scenario
12. Improves and maintains customer and employee satisfaction

Required Technical and Professional Expertise

1. Evaluate the Database Server Hardware.
2. Define/Recommend/Maintain Database Standards and Architecture.
3. Recommend Server H/W, SQL Server Editions for a new Build
4. Expert in Database Design.
5. Research and Recommend Patch management for database/instance and Impact Analysis.
6. Initiate need and Impact Analysis for Database Migration/Upgrade 7)Technical Consultation.
7. Vendor Support and Interaction
8. Advance Database Performance tuning (Perfmon, Profiler, Database Tuning WIzard etc.)
9. Recommend and Review Backup and Recovery Strategies.
10. Knowledge about new feature of MS SQL Server 2008 (Policy Based Management, Resource Governor, Etc.)

Location: Sao Leopoldo RS (Remote)

Experience: 6-7 Years

No of Positions: 1

Roles & Responsibilities

1. Lead the BackOffice Teams (Wintel, Network, Security, DBA, Backup and others)
2. Communicate critical incidents to the client;
3. Ensure that SLA will be followed;
4. Ensure that all teams will follow the process;
5. Participate in meetings with the client;
6. Management Risk;
7. Management people and values;
8. Help to resolve tickets (incidents, requests, problems), changes and manage SLA
9. Prepare and submit status reports (internally and to the customer – when necessary) to minimize exposure and risk and avoid escalations.

Required Technical and Professional Expertise

1. Knowledge of routers, switches, servers, storage, backup and etc;
2. ITIL Certification (Mandatory);
3. Ability to resolve conflicts;

Location: Curitiba PR

Experience: 5 - 7

No of Positions: 1

Roles & Responsibilities

1. Administrative experience with job scheduling software packages on multiple platforms including Tivoli TWS
2. Perform scheduling package database, calendar,Period,ETT,date object, maintenance,
3. Analysis, design, test and implement automated processes
4. Troubleshoot and solve scheduling issues and conflicts
5. Manipulate scheduled processes to accommodate customer requested changes
6. Automate triggers and variable input parameters
7. Analysis and perform acceptable condition code
8. Analysis and perform resource definition and control
9. Demonstrate ability to respond quickly and effectively to customer requests, own the request through successful completion

Required Technical and Professional Expertise

1. Proficient with JCL, TSO, ISPF
2. Experience with establishing and documenting policies and procedures pertaining to automated scheduling and other production support analyst dutiesa

Location: Sao Paulo SP

Experience: 7 to 12 years

No of Positions: 1

Roles & Responsibilities

1. Acts a single point of contact for that regional governance. Owns and creates service delivery and service management performance review presentations for the region (BU). Collects and interprets service performance root cause analysis and corrective actions. Delivers service status and presentations to the customers on a weekly or monthly basis depending upon customer requirements, delivered via electronic presentations or in person meetings.
2. Management of the regional service support, which may include, mentoring in technology and best practices and assist with career development
3. Hands on role where expected to provide end to end IT support services to the business community ensuring that all requirements are met within agreed service targets (SLA & KPI)
4. To ensure delivery of best practice as defined by IT service delivery and in-line with Central ICS and SIAM models
5. Providing on-site cover as a key link between the off shore and on site teams.
6. Being prepared to work out of hours when required and to provide out of hours escalation support cover as required
7. Take steps to make sure attrition is under control
8. Identification and provision of improvement programmes and cost saving initiatives
9. Act as escalation point if agreed service levels are not met
10. Provision of technical expertise and support to manage the services
11. Ensuring processes executed follow industry best practice (ITIL)
12. May be called upon to provide short-term backfill for various customers, flexibility is a must
13. May be called upon to provide expertise as a subject-matter expert in customer facing capacity
14. Direct responsibility for employees, as well as building and maintaining relationships with a wide range of internal and external stakeholders and partners.
15. Responsible for appropriate people management activities – e.g. performance management of direct reports.
16. Share weekly partner performance reports with analysis on Monday for the previous week.
17. Lead partner governance calls prepare MOM & track action items, MOM & action tracker need to be shared with 24 hours of Meeting in standard MoM format attached.
18. Lead monthly governance call, discuss performance plans for next month, progress to be tracked in weekly calls.
19. Maintain Partner engineer attendance on monthly basis. Track backfill engineer availability.
20. Track weekly dispatch visits made for attendance & share with central SPOC.
21. Ensure Schedule visits are tracked and attended by partner engineers as per defined

Required Technical and Professional Expertise

1. Service Delivery Management experience within an ITIL environment
2. Leadership experience of onshore and remote teams
3. Vendor management skills with particular focus on tier 1 vendors
4. Technical knowledge of MS Office suite and MS Cloud products

Location: Sao Leopoldo RS

Experience: 4.5 to 5 years

No of Positions: 1

Roles & Responsibilities

1. DB2 administration on z/OS, SQL creation, command line creation and execution, performance tuning, physical database definition (DDL) and understanding of logical database design
2. Implement DBDC (CICS, DB2, or IMS) base software installs and upgrades related product installs and upgrades, security compliance corrections
3. Mentoring / Training Team Members
4. Perform root cause analysis
5. Understanding of Multi-geo support environment
6. Responsible for strategizing a backup plan for failure scenario
7. Improves and maintains customer satisfaction
8. Suggests new technologies and design changes
9. Testing / Auditing/processes as required from time to time Skill set Requirements
10. Evaluate the Database Server Hardware
11. Define/Recommend/Maintain database Standards and Architecture
12. Expert in Database Design of table spaces, buffer pool and table
13. Future Release management for database/instance and Impact Analysis
14. Research/Recommend Migration/Up gradation
15. Planning Database Migration and Upgrade. Desirable to have experience in IBM MKT kit for migration from other DBMS like Oracle to UDB - 3rd Party Vendor Support and Interaction (including TAR and OS) and can handle Client Independently
16. Technical Consultation
17. Should be able to mentor and to lead L1 and L2 DBAs
18. Should be able to diagnose clustered environment
19. Advance Database Performance Tuning
20. Tuning Applications, Instance/Kernel Parameters and Tuning Memory
21. Should be able to perform database reorganization
22. Usage of db2 registry variable, DBM and DB cfg. Recommend changes for performance improvement
23. Recommend and Review Backup and Recovery Strategies for DB2. Knowledge of TSM essential

Required Technical and Professional Expertise

1. Hands on experience of configuration & administration of HADR
2. Good Working experience of DPF and Table Partitioning
3. Desirable to have experience in BCU
4. Table space Level Backup and recovery
5. Having experience of DR setup through various synch methods
6. Designing strategy towards Capacity Management(Growth) for DB tracks
7. Designing/Recommending Database Security Policy. - Designing/Recommending database alerts for monitoring database availability and performance.
8. Good working experience of configuration/troubleshooting federated database environment
9. Should have good experience with shell scripts.
10. Good to Have: - Worked on Production systems
11. Datacenter understanding
12. Experience with Database Migration
13. Knowledge of Advanced Replication, Queuing and Streams

Location: Curitiba PR

Experience: 5 to 8 years

No of Positions: 1

Roles & Responsibilities

1. run-time and one time supporting shared services for customers like Volvo, HM, VCC etc. for technical activities related to your expertise.
2. The area to support is IMS & IMS DB
3. Troubleshooting and Support
4. Planning and implementation of software and management of existing
5. Lifecycle management and further development within the IMS area
6. Provide technical consultation to other areas of the company

Required Technical and Professional Expertise

1. IMS & IMS DB / z/OS skills, JCL / DBA Tools: BMC (MAXM + MV)
2. Automation: Netview
3. Good knowledge of troubleshooting
4. Fluency in English , both orally and in writing
5. Flexibility
6. Good Communication skills
7. Secondary/preferred skills: Web Connectivity
8. Programming: Cobol, Assembler
9. Programming: JCL, Rexx, PL/1. MQ, DB2, TWS

Location: Curitiba PR

Experience: 11 to 15 years

No of Positions: 1

Roles & Responsibilities

1. LAN WAN/F5 Solution Designer carries out analysis of business needs requirements and deploys network infrastructure services fulfilling them
2. Deployment of services can be standard or non-standard depending on the service catalogue agreed with the customer
3. Participate actively in customer discussions to understand the business needs and propose suitable network infrastructure services meeting the requirements
4. Solution designer is expected to have an in-depth knowledge into the technologies, services offered in the service catalogue and able to clearly distinguish between standard and non-standard deliverables
5. Provide precise information to Project Managers/ Delivery Coordinators regarding deliverables, manhours, delivery time plan, risks, dependencies
6. Plan and deploy network services according to technical standards defined within the agreed time plan with the Project Manager and customer / requestor of the delivery
7. Adhere to change management process strictly when executing any changes in the production environment
8. Collaborate effectively within team and delivery coordinators for the overall delivery following infrastructure delivery processes/ workflow
9. Provide operational handover to runtime documentation, sessions for supporting
10. Maintaining once the deployments are completed
11. Solution designers should also work closely with Service Design
12. Architects team to develop and enhance existing or new services as and when needed Education Any Bachelor or Master’s degree

1. Certification ITIL knowledge Valid Cisco Certifications are preferred – CCNP , CCIE ( Routing/Switching/ Datacenter) Skills
2. 6 to 10 years of relevant hands-on technical expertise in installation, configuration, maintenance of network devices in enterprise infrastructure environments
3. WAN - Cisco Routing, MPLS, Internet VPN technologies, ISR, ASR 9k platforms Working knowledge in Meraki
4. SD-WAN is an added advantage
5. LAN - Cisco Switching Campus Catalyst Switches, Datacenter
6. Nexus 5k, 7k platforms etc
7. WLAN - Cisco WLCs, Aironet Aps
8. Load-balancing
9. F5 -Proven relevant experience working in projects
10. able to deliver services in strict time schedules
11. Able to comprehend business needs into IT deliverables
12. Good communication verbal, written skills to effectively interact with peers, customers over emails and calls
13. To perform value addition activities (CIP and SIP) and implement strategies to improve productivity.
14. To implement Profit Implement Plan (PIP), review Budget vs. Actual Cost and analyse the deviation to plan strategies
15. To reduce deviation through levers like Automation and self-driven initiatives.
16. To ensure retention of accounts that are due for renewal or maintain high level of customer satisfaction (ACSAT)
17. To ensure that all responsibilities and project deliverables are completed within SLAs through effective team management and monthly reviews
18. To ensure generation of an account level EE and EN revenue
19. To ensure absorption of freshers as per the defined account targets
20. To identify attrition percentage in accounts and take up initiatives to reduce the same

Location: Curitiba PR

Experience: 5 years

No of Positions: 1

Roles & Responsibilities

1. To become a member of the global IMS team
2. to be assigned to various tasks, both run-time and one time supporting shared services for customers like Volvo, HM, VCC etc. for technical activities related to your expertise.
3. The area to support is IMS & IMS DB
4. Troubleshooting and Support
5. Planning and implementation of software and management of existing
6. Lifecycle management and further development within the IMS area
7. Provide technical consultation to other areas of the company
8. The job includes on-call duty, approx. every 6th week.

Required Technical and Professional Expertise

1. Mandatory Skills:
   • IMS & IMS DB
   • z/OS skills, JCL.
   • DBA Tools: BMC (MAXM + MV)
   • Automation: Netview
   • Programming: JCL, Rexx, PL/1.
   • Good knowledge of troubleshooting
   • Fluency in English , both orally and in writing
2. Secondary/preferred skills:
   • Web Connectivity
   • Programming: Cobol, Assembler.
   • MQ, DB2, TWS
3. Language Requirement:
   • English
4. Education:
   • BE, BTECH, ME, MTECH, MCA or matching knowledge/skill level achieved in other ways.

Location: Curitiba PR

Experience: 5 - 7

No of Positions: 1

Roles & Responsibilities

1. Perform scheduling package database, calendar,Period,ETT,date object, maintenance,
2. Analysis, design, test and implement automated processes
3. Troubleshoot and solve scheduling issues and conflicts
4. Manipulate scheduled processes to accommodate customer requested changes
5. Automate triggers and variable input parameters
6. Analysis and perform acceptable condition code
7. Analysis and perform resource definition and control
8. Demonstrate ability to respond quickly and effectively to customer requests, own the request through successful completion

Required Technical and Professional Expertise

1. Proficient with JCL, TSO, ISPF
2. Administrative experience with job scheduling software packages on multiple platforms including Tivoli TWS

Location: Sao Paulo SP

Experience: 5 - 10

No of Positions: 1

Roles & Responsibilities

1. Network Engineer with hands-on experience in support, operation, Configurations and administration of LAN, WAN, Wireless and Security concepts.
2. Understanding and Performing tasks related to Implementation, configuration of Routers, Switches, Security and Wireless devices.
3. Analyze all aspects of the existing infrastructure and recommend modifications that will enhance system reliability, availability, serviceability and scalability.
4. Work with teammates, clients and other teams to identify and address critical problems
5. Work on bug tickets for providing the permanent fix for the incidents which are repetitive.
6. Demonstrate ownership and responsibility in all assignments
7. Enough expertise to identify and recommend changes/improvements to the process and infrastructure design.
8. Provide L3 level support for the incidents.
9. Build Knowledge Base documents to support the troubleshooting the complex issues.
10. Knowledge of standard system tools with the ability to automation complex system tasks through scripting, possibly Python scripting.

Required Technical and Professional Expertise

1. - Experience with establishing and documenting policies and procedures pertaining to automated scheduling and other production support analyst duties

Location: Sao Paulo SP

Experience: 5 - 10

No of Positions: 1

Roles & Responsibilities

1. Network Engineer with hands-on experience in support, operation, Configurations and administration of LAN, WAN, Wireless and Security concepts.
2. Understanding and Performing tasks related to Implementation, configuration of Routers, Switches, Security and Wireless devices.
3. Analyze all aspects of the existing infrastructure and recommend modifications that will enhance system reliability, availability, serviceability and scalability.
4. Work with teammates, clients and other teams to identify and address critical problems
5. Work on bug tickets for providing the permanent fix for the incidents which are repetitive.
6. Demonstrate ownership and responsibility in all assignments
7. Enough expertise to identify and recommend changes/improvements to the process and infrastructure design.
8. Provide L3 level support for the incidents.
9. Build Knowledge Base documents to support the troubleshooting the complex issues.
10. Knowledge of standard system tools with the ability to automation complex system tasks through scripting, possibly Python scripting.

Required Technical and Professional Expertise

1. Experience with establishing and documenting policies and procedures pertaining to automated scheduling and other production support analyst duties

Location: Sao Paulo SP

Experience: 7 Years

No of Positions: 1

Roles & Responsibilities

1. DR planning, developing, maintaining and testing Disaster Recovery plans and solutions.
2. Acting as Incident Manager for onsite / location-based emergencies and development of business continuity plans for internal services
3. Develop, maintain Disaster Recovery Plans across all stakeholders, technical towers
4. Coordinate multiple DR Exercises
5. Coordinate participants, third-parties in DR exercises
6. Perform environment risk assessment / analysis, if necessary
7. Identify and evaluate recovery option solutions if necessary (including contingencies)

Required Technical and Professional Expertise

1. Expertise in delivery of business continuity and disaster recovery services
2. Sys Admin / Security / Storage / Backup Technology related experience
3. Project management skills
4. Excellent technical capabilities around information security, business continuity and technology risk assessments
5. Good compliance understanding of industry regulations
6. Excellent written and verbal communications skills

Location: Sao Paulo SP

Experience:8-9 Years

No of Positions: 1

Roles & Responsibilities

1. Managing and configuring Firewall Rule Assurance tool (Tufin or equivalent) and Firewalls (Checkpoint (Including UTM), Juniper).

Required Technical and Professional Expertise

1. Experience with VPN technologies and troubleshooting techniques.
2. Thorough understanding on network protocols and basic routing and switching.
3. Experience in managing the Public Key Infrastructure (PKI) of an organization.
4. Experience in managing a CASB solution (MCAS or equivalent).
5. Thorough understanding about Spam, Phishing and DLP concepts.
6. Hands on experience on Email Security solutions (O365 Security or equivalent).
7. Relevant certifications from leading security vendors.

Location: Sao Pablo, Minas Gerais

Experience:6 - 10

No of Positions: 4

Roles & Responsibilities

• Bill Of Material Review & Analysis
• Review technical accuracy of Bill of Material
• Provide feedback to the Sales Team on Bill of Material
• Do technical validation of customer landscape
• Analyze Early Watch Reports & Technical Data.
• Work closely with Sales Team on architecture, landscape, and to-be.
• Sizing the to be Landscape for Migrations.
• Customer Deal Support – Pre-Signature
  • Prepare Technical Assessments
  • Conduct Technical Assessments with customers
  • Perform workshops with customer (networking, HA concepts, RACI reviews)
• Customer Deal Support – Post Signature
  • Onboarding Questionnaire Support (assist customer with questions on onboarding)
  • Answer questions of customer relating to delivery
  • Provide delivery with key information during sales cycle
  • Provide turnover to delivery of key items during sales cycle
  • Answer questions of delivery specific to the delivery

Required Technical and Professional Expertise

• Technical expertise in SAP Basis area.
• Good understanding & hands-on experience required in S/4 HANA application & HANA database.
• Hands-on experience in any of hyper scaler (AWS/ Azure/ GCP) is needed.
• Experience in SAP Upgrade & Migration (OS/DB) is required.
• Experience in SaaS products (Ariba, Salesforce, C4S etc.) integration with SAP Landscape is plus.

Location: Sao Pablo, Minas Gerais

Experience:6 - 10

No of Positions: 4

Roles & Responsibilities

• Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
• Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
• Orchestrates the overall service/project delivery according to planned scope, budget, and milestones
• Supports in de-escalations of critical customer situations
• Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
• Contributes to customer release and maintenance activities
• Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise
• Executes and supports problem management and continuous improvement
• Contributes to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success
• Supports in reviewing account status and analyzing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime.
• Systematic and faster onboarding of associates: mandatory trainings documentation
• Enable continuous delta KTs on new topics and refresher sessions.

Required Technical and Professional Expertise

• Technical expertise in SAP Basis area with minimum of 6+ years of experience
• Good understanding & hands-on experience required in HANA database.
• Experience in SAP Upgrade & Migration (OS/DB) is mandatory.
• Experience in SaaS products (Ariba, Salesforce, C4S etc.) integration with SAP Landscape is plus.
• Hands-on experience in any of hyper scaler (AWS/ Azure/ GCP) is needed.

Location: Sao Paulo

Experience: 3

No of Positions: 4

Roles & Responsibilities

• Job description - Analyst / Sr Analyst

• Profile: Technical troubleshooting with web development background and (preferably) previous customer support experience

• Responsibilities:
• Troubleshoot html, css and javascript code implementation
• Troubleshoot requests and ad serving issues
• Provide email and chat support in Spanish, Portuguese and English
• Adhere to all business SLAs

Required Technical and Professional Expertise

Skill requirement

• Technical :
  • Deep knowledge of HTML, Javascript & CSS
  • Good understanding of web concepts and development technologies
  • Online marketing capabilities
  • Using tools for debugging
• Communication
  • Proficient in Language (Spanish & Portuguese) writing and speaking skills
  • Comprehension skills in English is good to have
  • Previous experience in E-mail and Chat support
• Customer Service
  • Customer oriented, self motivated
  • Ability to handle revenue impacting situations
  • Ability to work with individuals, companies and large clients
• Nice to have:
  • Preferred experience in ad serving platforms (Ad Manager, DCM, DV360, Sizmek, Ad Tech, Adobe, Zedo, Omniture, etc)
  • Previous experience in tech-support or tools/applications development domains will be an advantage
  • Experience in Digital Marketing and Campaign Management is an advantage but not a must have
  • Individuals having their own AdSense Accounts
• Language requirement:
  • Proficient in Language (Spanish and Portuguese) writing and speaking skills
  • Comprehension skills in English is good to have (training in English)

Location: Sao Paulo

Experience: 2-5

No of Positions: 1

Roles & Responsibilities

• To interact with the customer and internal teams to gather requirements for development purposes.
• To perform activities related to enhancement creation of documents for CMMi and client requirements
• To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements
• To provide support for enhancement (major and minor) or new developments based on business requirements as provided by the client as well as from the functional and technical team of HCLTech on the project.
• To provide technical guidance to junior developers

Required Technical and Professional Expertise

Skill requirement

• Must have working knowledge of WCS 8, Java, UI/UX Design, AJAX, HTML, CSS, Responsive Web Design,
• SQL, PL/SQL, SQL Developer, UNIX/Linux, JAVA, JEE, JavaScript, Dev Ops, XML, JSON, Restful web services,
• WAS 7 or higher , Compass Sass.
• Experience programming in one major database: DB2.
• Strong knowledge of object-oriented concepts and applied UML experience.
• Experience with Web and UI development using HTML, JavaScript, and CSS.
• Must have strong communication skills, both oral and written.
• Must have high integrity, accountability, a positive attitude, and be willing to do what it takes to make the team successful.
• Familiarity with concepts of MVC, JDBC and tools (Jenkins, RAD, GIT, Bitbucket, JIRA)
• Solid understanding of object-oriented programming
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Experience with Agile methodology
• Good communication skills and capacity to interact with customer and with global distributed teams
• Upper intermediate English level (read, write, speak)
• Graduation in Computer Science and ~4 years’ experience with JAVA programming

Location: Sao Paulo

Experience: 2-5

No of Positions: 1

Roles & Responsibilities

• Monitor and report application performance metrics using tools like Dynatrace, Splunk, Resolve incidents within agreed SLA.
• Provide on-call support during non-business hours.
• Evaluate and increase application software effectiveness by suggesting best practices and identify performance improvement opportunities.
• Collaborate and work closely with business and development teams and team members to provide IT and business-specific improvement.
• Need to work with distributed support team across locations.
• Create reusable knowledge documents, how to guides for commonly occurring issues.
• Provide solutions for recurring problems and track to closure.

Required Technical and Professional Expertise

Skill requirement

• Experience with troubleshooting and investigation.
• Experience on working with costumer and business partners.
• Able to lead major incident events through resolution, lead bridge calls, RCA and report.
• Experience with technical teams leadership .
• Experience with documentation and knowledge transfer .
• Prior experience in Production support environment, ability to handle and resolve incidents.
• Experience with HCLTech commerce (IBM Websphere commerce).
• Minimum 4+ years of experience in production support for ecommerce application.
• Strong experience in problem diagnosis and creative problem-solving skills.
• Ecommerce B2B and B2C functional knowledge.
• Experience in using tools like Dynatrace, Splunk, memory analyser and other application monitoring / diagnosis tools.
• Experience profiling techniques, memory management and performance tuning.
• Nice to have skills:
  • knowledge of WCS 8, Java, UI/UX Design, AJAX, SQL, PL/SQL, SQL Developer, UNIX/Linux, JAVA, JEE, JavaScript, Dev Ops, XML, JSON, Restful web services, WAS 7 or higher , Compass Sass.
  • Experience developing in a distributed application environment.
  • Experience programming in one major database: DB2.
  • Familiarity with concepts of MVC, JDBC and tools (Jenkins, GIT, Bitbucket, JIRA).

Location: Sao Paulo

Experience: 2-5

No of Positions: 2

Roles & Responsibilities

• To create, assign and track the project [module] work plans for delivery and also provide technical guidance for work completion.
• To create work plans, monitor and track the work schedule for on time delivery as per the defined quality standards.
• To develop and guide the team members in enhancing their technical capabilities and increasing productivity.
• To ensure process improvement and compliance in the assigned module, and participate in technical discussions or review.
• To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.

Required Technical and Professional Expertise

Skill requirement

• Design, build, and maintain efficient, reusable, and reliable Java code
• Proficient in Java, with a good knowledge of its ecosystems
• Solid understanding of object-oriented programming
• Familiar with various Design and architectural patterns
• Skill for writing reusable Java libraries
• Knowledge of concurrency patterns in Java
• Familiarity with concepts of MVC, JDBC
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Experience with Agile methodology
• Good communication skills
• Experience in all facets of application development life cycle from requirement analysis till post- implementation revisions.
• Java/J2EE, JSP, Servlets, Javascript, Web Services, Oracle, Unix, Shell Script, RAD, Eclipse, IBM WAS
• Knowledge on Spring Boot and Spring framework is recommended

Location: Rio De Janerio

Experience: 5-9

No of Positions: 1

Roles & Responsibilities

• To create work plans, monitor and track the work schedule for on time delivery as per the defined quality standards.
• To develop and guide the team members in enhancing their technical capabilities and increasing productivity.
• To ensure process improvement and compliance in the assigned module, and participate in technical discussions or review.
• To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.

Required Technical and Professional Expertise

Skill requirement

• Application Retirement
• Decommission
• System Documentation process
• Should have excellent knowledge in SDLC, ITIL V3, QMS.
• Read and understand the existing documents and create new plans for retirement and archival.
• Should have knowledge in GxP and Sox Compliance.
• Must perform Business Analyst role to gather business requirement.
• Good communication to with different stakeholders like, business, technical, quality and vendors for retirement.
• Able to understand the technical components and interfaces.
• Able to understand the application data and work with respective archival teams for archival.
• Should have experienced in Agile Methodology.
• Strong project management skills. Experienced in Lab environments.
• Should have knowledge in COTS Systems.
• Hand-on experience in working with data archival solutions.

SKILLS SET:

• VMware Imaging, Acronis, Ghost Image [PRIMARY Skill] Windows system administrator Knowledge.
• Experience in GDP, SDLC and ITIL. GxP and Sox Regulatory compliance
• Archival solutions Structured and Un-Structured archival.
• Knowledge on Oracle Database and SQL Database.

Location: Rio De Janerio

Experience: 7-12 Years

No of Positions: 2

Roles & Responsibilities

• To ensure process compliance in the assigned module, and participate in technical discussions or review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
• To develop and guide the team members in enhancing their technical capabilities and increasing productivity
• To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
• To be responsible for providing technical guidance or solutions; define, advocate, and implement best practices and coding standards for the team.

Required Technical and Professional Expertise

• Experience in Quality Assurance testing in a client/server environment, or its equivalent.
• Experience creating test strategies and test plans on systems with interdependencies.
• Experience creating data driven test scenarios.
• Experience creating and executing test cases and test scripts from User Stories, Use Cases, or Business Requirements.
• 5+ years of experience using TFS preferably for test case management
• 5+ years of experience with defect tracking and test case management tools.
• Experience with MS SQL & SSRS Report Experience writing automation scripts using Cucumber & Selenium is preferable.
• Must have strong communication skills.
• Good to have Experience with an Agile development methodology, preferably Scrum.
• Experience with a Casino Management System and applications preferred.
• Experience with load test using the following tools Prometheus Grafana JMeter

Location: Rio De Janerio

Experience: 4.5-8 Years

No of Positions: 1

Roles & Responsibilities

• To ensure process compliance in the assigned module, and participate in technical discussions or review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
• To develop and guide the team members in enhancing their technical capabilities and increasing productivity
• To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
• To be responsible for providing technical guidance or solutions; define, advocate, and implement best practices and coding standards for the team.

Required Technical and Professional Expertise

• Work as Lead Developer skills with strong Azure, and .Net Core with 3+ years of hands-on experience in designing, development, implementing and supporting solutions on Azure / Azure DevOps
• Strong understanding of Web & Function Apps, Api Management, Service Bus Event Grid & Hub, Cosmos DB (Basics), Containers (Docker), Kubernetes (Basics), Logic Apps (Basics), Microservices
• C#.Net, ASP.Net Core 3.1, MVC, Microservices, Azure Web Apps, Azure Function Apps, Azure API Mgmt. etc.,
• Angular 8+
• RabbitMQ
• Identity Server 6/ OAuth/AD
• TFS Solution Packaging & Deployment through DevOps processes and usage of tools
• Responsible for peer code review and optimization activities
• Working experience on Agile methodology and familiar with tools (JIRA) and Understanding of SDLC process
• Good to have
• PostgreSQL
• Knowledge on DevOps processes and usage of tools
• Experience in Docker and Kubernetes

Location: Rio De Janerio

Experience: 4.5-8 Years

No of Positions: 1

Roles & Responsibilities

• To ensure process compliance in the assigned module, and participate in technical discussions or review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
• To develop and guide the team members in enhancing their technical capabilities and increasing productivity
• To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
• To be responsible for providing technical guidance or solutions; define, advocate, and implement best practices and coding standards for the team.

Required Technical and Professional Expertise

• Hands-on experience in Angular 8+, HTML5, CSS3, SCSS
• Experience working with UX/Visual designer to find out the technical feasibility
• Find out the components from UX design and set up the framework and identify the libraries Oversees the development effort ensuring alignment with the design and requirements
• Experience in application coding and programming and environment set up
• Developing High Level and Low-Level Design documents
• Co-ordinate and communicate with team, provide technical and application specific inputs
• Create the common, reusable components Code Reviewing, Design Document, Designing, Construction and Development

Location: Rio De Janerio

Experience: 5-9 Years

No of Positions: 2

Roles & Responsibilities

• Works with Software Architects, Product Managers, product developers, subject matter experts and others on system architecture and interface development.
• Develops new functionality as required by product marketing and development management as designed by architects.
• Participate in the implementation of solutions that will improve the current product performance, quality, processes and standards.
• Establish and promote design guidelines, best practices ad standards.
• Follows company design methodology.
• Produce quality software artefacts.
• Ensure quality code is checked in to avoid broken builds that can cause delays to the team.
• Understands test driven development.
• Writes unit, regression, load and stress tests to verify software programs.
• Prepares any test data required. Focused on team success.
• Works well in a team environment.
• Assists team members in all areas to achieve successful sprints and retrospectively provides feedback for continuous improvement.

Required Technical and Professional Expertise

• Minimum of 1 year experience with Ionic 2.X+, Cordova-PhoneGapo
• Minimum of 2 years experience with Angular 2+, HTML5, TypeScript/ Javascript and CSS / SCSS
• Minimum of 2 years experience using REST based APIs.o Design Patterns MVC, MVP, Singleton, Dependency Injection, etco Experience in building and publishing of mobile apps on iOS & Android. Good to have
• Preferable knowledge of Build processes like Gulp etc
• Application design and conceptualization skills, debugging and analytical skills
• App Submission process to AppStore and Google Play
• Debugging and analytical skills
• ALM: TFS/GIT
• Experience with an agile development methodology, preferably Scrum

Location: Belo Horizonte

Experience: 7-12 Years

No of Positions: 2

Roles & Responsibilities

• To ensure process compliance in the assigned module, and participate in technical discussions or review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
• To develop and guide the team members in enhancing their technical capabilities and increasing productivity
• To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
• To be responsible for providing technical guidance or solutions; define, advocate, and implement best practices and coding standards for the team.

Required Technical and Professional Expertise

• Strong in C# / .NET, Web APIs, WCF, Dot Net Core and web components (Angular) development skills
• Good to have development experience in micro service based architecture.
• Good knowledge of OOPs concepts Strong exposure on multi-threading
• Good knowledge in SQL Experience with and using 3rd party software development tools
• Experience with an agile development methodology, preferably Scrum
• Must have strong analytical and creative problem-solving skills
• Good to have experience in HTML 5, JS, CSS, Angular 11 & typescript o Experience with Casino Management Systems and Casino Operations is preferred

Location: Rio De Janerio

Experience: 2.5-5 Years

No of Positions: 2

Roles & Responsibilities

• To maintain existing features, troubleshoot bugs, resolve ad-hoc requests and provide support for enhancement (major and minor) or new developments based on business or client requirements as well as from the functional and technical team of HCLTech on the project.
• To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements as well as keeping track of schedule for on time delivery of assigned tasks as per the defined quality standards.
• To interact with the customer and internal teams to gather requirements for development purposes.
• To perform activities related to enhancement creation of documents for CMMi and client requirements
• To provide technical guidance to junior developers

Required Technical and Professional Expertise

• Must have: NET Core, .Net technologies (C#, Ado.Net etc), TypeScript/ Javascript
• Experience working in a project involving Messaging bus - RabbitMQ
• Experience working with Rest WebAPI
• Hands-on experience on Docker & Kubernetes
• Design Patterns MVC, MVP, Singleton, Dependency Injection, etc
• Awareness of Mobile Framework - Cordova/PhoneGap, IONIC 2.X+,
• Awareness of basic Linux command Good to have
• Application design and conceptualization skills, debugging and analytical skills
• App Submission process to AppStore and Google Play
• Debugging and analytical skills
• ALM: TFS/GIT
• Experience with an agile development methodology, preferably Scrum

Location: Rio De Janerio

Experience: 4.5-8 Years

No of Positions: 2

Roles & Responsibilities

Responsibilities:

• Write and execute test cases ensuring complete coverage of the functionality under test
• Create automated test scripts, mapped to manual test cases, using the frameworks as defined.
• Report issues discovered through manual testing or via automated tests and track them to closure
• Verify the fixes/new features and analyze the impact to identify the modules needed to be regression tested
• Setup and configure test environment, fixtures and games as required by the test plans or standards
• Create and maintain Modification Documents for submission to regulators
• Estimate testing tasks for projects
• Create test plans in Team Foundation Server/JIRA and monitor the progress
• Support Accredited Test Facility as well as Regulators, assisting in testing features and help maintain their test environments
• Identify potential areas for automation and develop automation scripts
• Monitor performance and memory consumption, memory leakage issues and uses tools to capture and analyses the core dumps
• Identify and resolve product issues/queries with Engineering, Compliance, and regulatory agencies

Required Technical and Professional Expertise

• Experience in software testing with over 2 years of experience in API testing 2+ years hands-on experience in mobile application testing
• Proficiency in writing test cases from functional specifications, use cases and business rules
• Hands-on work experience for Behavior Driven Development on Selenium-Cucumber Framework Experience in writing SQL queries
• Hands-on work experience on API test automation through SoapUI, with knowledge of Groovy Scripting Proficiency in communication - both verbal and written
• Experience in Casino Gaming/Digital Gaming will be an advantage
• Experience with an agile development methodology, preferably Scrum

Location: Rio De Janerio

Experience: 2.5-5 Years

No of Positions: 1

Roles & Responsibilities

• To maintain the existing project by resolving or troubleshooting or debugging issues occurring in the existing projector application.
• To understand client requirements and accordingly develop code to create required features.
• Documentation of work.
• To develop and deliver codes for the projector work assigned by following established standards of quality and delivery SLA

Required Technical and Professional Expertise

• Experience in developing responsive web application based on UX design
• HTML5
• CSS3
• Bootstrap
• Angular 8+
• Webpack
• Experience in development & unit testing for UI screens
• Support for SIT and UAT bug fixes
• Provides warranty support of the application post Go-Live

Location: Rio De Janerio

Experience: 4.5-8 Years

No of Positions: 1

Roles & Responsibilities

• To analyze customer process need in implementation engagement and provide solution to meet business objective
• To coordinate with technical teams for pending RICEFs
• To interact with the client and other functional teams for gaining understanding of the requirements
• To participate in team meetings
• To train others and prepare and deliver presentations for knowledge sharing amongst different teams in the project

Required Technical and Professional Expertise

• Experience with PostgreSQL Experience in creating complex stored procedures to support API application development.
• Experience in debugging and fixing issues related to stored procedure and provide corrective solutions.
• Experience in developing best practices for database development activities.
• Experience in developing, implementing and optimizing stored procedures and functions
• Work closely with the development team to provide support for database objects (stored procedures) and performing code review

Location: Rio De Janerio

Experience: 5-9 Years

No of Positions: 1

Roles & Responsibilities

• To gain user acceptance for deployment of the solution
• To guide, manage, develop and engage the team for enhanced productivity
• To review project deliverables for first time right delivery and ensure high customer satisfaction scores
• To understand client environment, customize solution-sets and consult the delivery team in key project phases like solution design
• To write white papers and other collaterals for enabling practice evangelization

Required Technical and Professional Expertise

• Expertise in best practices in all aspects of AGILE software testing life cycle, management, and reporting QE SME with expertise to define end to end testing processes, guidelines, templates, best practices
• In-depth understanding of Integration testing, technologies, applications, and database
• Expertise in one or more programming and scripting languages such as Python, C# etc., SQL query
• Expertise in SOAP UI / Postman, Ready API with Groovy, Selenium, Cucumber, TFS scripting Knowledgeable in BDD/TDD approaches and in-sprint automation
• Ability to build functional and integration test cases at UI level and API level
• Knowledge of Service Virtualization, Test Data Management approaches
• Experience building CI/CD/CT (Continuous Integration) pipelines
• Excellent communication skills with the ability to influence technical stakeholders
• Excellent troubleshooting and root cause analysis skills People and process manager